Shipping Policy

At Topsess, we aim to provide clear and transparent shipping information for our customers purchasing Women’s Casual Tops.

Shipping Location

  • We currently ship only within the United Kingdom.

  • We do not offer international shipping at this time.

Shipping Cost

  • We offer free shipping on all orders delivered within the United Kingdom.

  • No additional shipping charges are applied by us for standard delivery.

Order Cut-Off Time

  • Our order cut-off time is 3:00 PM (GMT+1).

  • Orders placed before 3:00 PM will begin processing according to our normal processing schedule.

  • Orders placed after 3:00 PM may be considered received on the next business day.

Processing Time

  • Orders are processed within 1 to 2 business days.

  • Processing includes order confirmation, preparation, and handling before dispatch.

  • Business days are Monday to Friday, excluding applicable public holidays.

Transit Time

  • Once your order has been dispatched, the estimated transit time is 3 to 4 business days.

Estimated Delivery Time

  • The total estimated delivery time is 4 to 6 business days.

  • This estimate includes both processing time and transit time.

  • Delivery times are estimates and may vary depending on the delivery location and circumstances outside our control.

Order Tracking

  • If tracking information is available for your order, it will be provided after your order has been dispatched.

Late or Delayed Packages

  • Occasionally, delivery may take longer than the estimated timeframe due to carrier delays, weather conditions, public holidays, or other unexpected circumstances.

  • If your package is delayed, please allow additional time for the carrier to complete the delivery.

  • If you need assistance regarding a delayed order, please contact us by email at support@topsess.shop.

Incorrect Shipping Information

  • Customers are responsible for providing a complete and accurate delivery address when placing an order.

  • Please review your shipping information carefully before completing your purchase.

  • Topsess may not be responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

Order Cancellation or Changes

  • If you need to cancel or request changes to your order, please contact us within 1 day (24 hours) of placing the order.

  • We will review your request and confirm whether cancellation or changes are still possible.

  • Once an order has entered processing or has been dispatched, cancellation or changes may no longer be possible.

Contact Us

For shipping-related questions, please contact us by email:

Email: support@topsess.shop
 Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
 Address: 55 Viador, Chester-le-Street DH3 3TW, United Kingdom